Frequently Asked Questions

How long does it take to get my product?

Shipping can vary depending on the location, holidays, etc, but typically, you can expect your product within 10 business days.
How much is shipping?

Shipping is free in the continental US. Shipping outside the US varies. Please contact us for details.
Where do you ship?

We ship anywhere. Shipping costs may vary outside the continental US. Please contact us for details.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.